Question 1

How do I connect my website to JoyRank?

Accepted Answer

Log in to your dashboard, click 'Add Site', and enter your URL. JoyRank will crawl your site within minutes.

Question 2

How do I read my SEO audit report?

Accepted Answer

The audit scores your site 0-100. Green items are good, amber needs attention, red is critical. Focus on red items first.

Question 3

How do I set up keyword tracking?

Accepted Answer

Go to Keywords, then Add Keywords. Enter up to 50 keywords on Starter (500 on Pro, unlimited on Agency). Rankings update daily.

Question 4

How do I add schema markup?

Accepted Answer

Go to Schema, select a page, and choose a schema type (FAQ, HowTo, Product). JoyRank generates the code. Copy and paste it into your site.

Question 5

How do I generate reports?

Accepted Answer

Go to Reports, then New Report. Choose your date range and sections. Download as PDF. White-label branding is available on Agency plans.

Question 6

How do I cancel or change my plan?

Accepted Answer

Go to Account, then Subscription. You can upgrade, downgrade, or cancel at any time. Refunds are available within 14 days.

Help Centre

Still Need Help?